Showing posts with label purchasing. Show all posts
Showing posts with label purchasing. Show all posts

Monday, March 19, 2012

Another example of "Eavesdroppers never hear good"

It is no secret that writers are encouraged to eavesdrop on stranger's conversations in order to observe and write mannerisms, inflections, tone, and attitude. No, really. But once in a while we overhear things that have nothing to do with research. And sometimes what we hear is about ourselves. And it isn't good.

The other day, as I walked toward the accounting office off the front lobby, four of my co-workers (a tooling manager, an account manager, the document control specialist, and the procedures manager) were having a heated discussion at the front desk. Their backs were to me as I approached, heading past them to the accounting door. Just as I reached out to grasp the handle, I heard the procedure manager's charming voice rise above the others, "All I'm saying is that purchasing shouldn't be on there. Purchasing doesn't know anything."

I screeched to a halt, my open hand inches from the knob, turned my head toward the group, and cleared my throat, preparing to ask for an explanation. Four heads turned to me and jaws dropped. Time hung suspended for at least five seconds, everyone still like a freeze flash mob. Finally, I shook my head, said, "Yeah, I don't want to know," turned the knob and escaped into accounting.

It isn't easy being the only purchasing person in a company.

Later, the procedure manager slunk into the office, giggling, and tried to explain they were talking about the procedure for when it is okay to release a tool to a customer, in which, really, the purchasing department has no involvement. After trying in vain to stifle her chortles, she said she was trying to save me from having to do useless paperwork, and that I should thank her.

She's right. I should.

But it is hard to thank someone for saying the purchasing department (just me) doesn't know anything. I would have been a little bit more inclined to thank her if she had just added "about this particular thing" to the end of her sentence.

Would that have been too much to ask?

Monday, August 1, 2011

Writing has ruined me

About a year ago, I was coerced into taking the buyer's position at my company. Now this may seem like a dream-come-true to some people, but I hate shopping. Even when it isn't my money, it feels like my money and it is difficult to spend it, especially if forced to buy more than we need.

Besides not being a "shopper," the job requires a lot of emails. It isn't uncommon to find 5o to 100 emails glaring at me from my inbox in the morning.

Sometimes I think old fashioned mail would be faster, but then again, a simple telephone call would be faster still. Sure I realize it is 19th century technology, but it is so much faster than email. Here is an example:

Acme: "Acme Company."

Me: "Hi, I need to place a purchase order for 250 of those tiny little screws with the Phillips head."

Acme: "Are you talking about the X19PA47838?"

Me: "Yes."

Acme: "You have to buy 5,000 of those at a time."

Me: "But I only need 250.

Acme: "But 5,000 is the minimum order."

Me: Exaggerated sigh. "Okay. How much?"

Acme: "Three cents each."

Me: "Okay. When can we have them?"

Acme: "They'll go out today and you should have them on Thursday."

Me: "Okay. Awesome. Use purchase order number 73P81

Acme: "Thank you. Bye."

Now if you read that out loud, even spending extra time on the sigh, it is only about a minute.

But if I use email, all those questions and answers--over a series of emails--will take several hours. This is because I'm a writer, which has totally destroyed my ability to write. First I write the email, then I begin the first edit, taking out as many words as possible. I must open the thesaurus to look up alternate words for "awesome" (which is just plain silly to say in an email), and decide on a different word for the second "okay." Then I do a spell-check. Next I run it past my email critique group, and make any necessary revisions. The next step is to submit it to my email beta readers. After meeting with them over coffee, I make more revisions. Next comes another session with the critique group, a final revision, and I'm finally ready to hit the "send" button. And that is just the first email. I must repeat it for the second and third.

Does anyone else find that emails drain the life out of your day?